Download Support Ticket System V2 on Codecanyon
Download Support Ticket System V2. The theme releases on Saturday 12th January 2019 By The author RajodiyaInfotech on Codecanyon. It’s makes use of with article,ask,chat,assist,laravel assist ticket,multi language,multi person assist,drawback,pusher chat,assist,ticket,internet app.
Support ticket system is an adequately designed ticket managing PHP system that facilitates nice person expertise in your Clients / Customer / End-User. Accessible by a number of brokers and admins, this instrument helps in managing tickets generated by Clients / Customer / End-User. By adequately managed assist you’ll be able to shut the generated tickets.
What to count on from Support Ticket System
- An efficient dashboard with graphical illustration of classes and tickets. Get an perception on variety of brokers in addition to open and closed tickets.
- Facilitates a number of admin utilization.
- Generates ease for purchasers in creating tickets.
- You can add a number of brokers to resolve queries.
- End person can chat with agent.
- Search tickets by distinctive quantity.
- Change the ticket standing to in progress, on maintain or closed.
- Maintaining private notes for every tickets.
- Create varied classes for straightforward customer decision.
- Multiple language entry.
- Wizard set up.
- An expressive, elegant syntax utilizing Laravel.
Salient options of Support Ticket System
Ease in ticket era
This instrument facilitates purchasers to create tickets and fix files. They can choose their question from a nicely curated listed of FAQ’s. On profitable era of ticket, the distinctive ticket id is created and the hyperlink is distributed by way of mail to the shopper.
An efficient dashboard
Get quick access to open and closed ticket statistics. A visible presentation of classes and month-to-month generated ticket chart is offered.
Customer can seek for the tickets with their distinctive ticket id
Add new tickets as and when required. Get an in depth listing of all of the generated tickets with their respective ticket IDs, classes, topic, standing, and important data. Edit them by including a brand new response or change the standing with a easy click on.
Maintain a private word for every ticket
You could make notes for every ticket in response to the necessity. This makes following up on queries simpler.
Create classes for the straightforward administration of generated tickets. Clients can choose from an inventory of classes for his or her involved drawback. This makes resolving tickets a lot simpler and less complicated.
Chat with Agent
End person can chat with agent and agent will give response on person question. For push notification we have now added pusher configuartion.
Add new brokers for giving assist to your customer, Agent can see all ticket and provides a response on it.
Curate an in depth listing of Frequently requested questions. This is essential for person comfort.
Manage website settings
Update your website settings by including a website brand and selecting a default entrance finish language. Manage your mail usernames, passwords, and mail encryption together with mail drivers, mail publish and mail host.
Manage your language want within the again finish by including a brand new language or choosing from an already present listing of accessible languages.
An electronic mail notification is distributed to a shopper as and when a reply is supplied. They can converse forward if their ticket isn’t resolved.
Please ship assist request right here for any points, questions or recommendations. To save time and get fast suggestions, please don’t ask for assist in feedback part.
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